The company conducts stakeholder identification in accordance with the AA1000 SES stakeholder consultation principle to understand the economic, environmental and social-related sustainability issues that stakeholders are concerned about. After considering the stakeholders' dependence, responsibility, concern, influence, and diverse perspectives on Microsilicon, five major stakeholders were identified, including shareholders/investors, customers, employees, suppliers, and government authorities.
Stakeholder
The Significance of MSEC
Shareholders/Investors
Investor and shareholder relations are an important thrust of Microsilicon’s internal public relations activities. Promoting shareholders' favorable impression of the company and enhancing the company's positive image will affect the company's financing and the development of overall economic activities.
Customer
Customers are the key factor for a company's sustainable operations. Good customer satisfaction can enhance the company's level and development, thereby boosting performance and scale, and bringing profits to the company; conversely, it affects the company's operations and profits.
Employee
Employees are the company's most important asset and the key to sustainable growth. Therefore, Microsilicon is committed to creating a challenging working environment and opportunities where self-worth can be realized, and provides salary and benefits as well as a safe and friendly workplace environment in order to allow employees to realize their potential. , to jointly create corporate operating performance.
Supplier
Suppliers provide all parts or materials needed for products and are the company's indispensable main partners. Microsilicon and all suppliers continue to maintain an interactive model of division of labor and mutual assistance and cooperation, and creating profits for both parties is the goal of joint efforts.
Government Agency
Government and laws issued by the competent government agencies are the most important basis for Microsilicon Electronics to comply with in its operations. Microsilicon Electronics strictly urges itself to comply with various regulatory requirements, cooperate with the relevant policies and regulations of the competent government agencies, and fulfill its corporate responsibilities.
Communication with stakeholders
Our company communication with stakeholders is handled by the corresponding responsible unit or contact window according to different topics. It interacts with stakeholders through appropriate methods, compiles relevant information in the sustainability report, and The communication situation with stakeholders will be summarized and reported to the board of directors. The latest report date is August 8, 2024. The results of communication with stakeholders are explained as follows：
Stakeholder
Concern Issues
Communication Channel / (Frequency)
Communication Result
Shareholders/Investors
Integrity management
corporate governance
Risk Managemen
compliance with laws
economic performance
Shareholders meeting (annual)
Investor conference(irregular)
Publish operating income (monthly)
Market Observation Post System(Instant updates)
Company website(Instant updates)
Convention of a regular shareholder's meeting
Regularly disclose company financial and business information on public information observatories and company websites
Spokespersons and acting spokespersons to respond to investor concerns immediately
Customer
greenhouse gas management
Customer service and satisfaction
Technological development and innovation
Product quality management
Company website (irregular)
Review meetings with customers(irregular)
Customer satisfaction survey (every year)
Corporate website (irregular)
Customer and supplier conference (irregular)
Complete annual customer satisfaction survey
Participate in customer supplier conference
Cooperate with customer product, environment, responsibility and other requirements and inspections, and collaborate on prevention and continuous improvement
Employee
Human rights protection
Talent attraction and retention
Talent cultivation and development
Salary and benefits
Workplace Safety and Health
labor-employer relationship
Labor-management meeting(quarterly)
Occupational Safety and Health Committee(quarterly)
Employee Welfare Committee (irregular)
Education and training (irregular)
Department communication and work meetings (irregular)
Internal information announcement (irregular)
Employee Grievance Hotline(Instant updates)
Hold 4 labor-management meetings
Held 4 Occupational Safety and Health Committee meetings
Hold 4 employee welfare committee meetings
Conduct training for new employees and help them understand the company
Provide relevant education and training for employees’ technical and management functions to stimulate work potential and improve overall productivity Total hours 9,493 hours, average employee training hours 16.48 hours
Conduct communication and interview meetings with employees from time to time
Convene supervisor meetings every week to help managers of each unit understand the company's operations and improve communication effectiveness
Publish company information announcements from time to time to help all colleagues understand company-related information in real time
Employee complaint hotline: 0 times
Supplier
Integrity management
Risk Managemen
supply chain management
Supplier audit (irregular)
Require suppliers to comply with RBA principles and order (irregularly)
In 2023, 100% of new suppliers will sign the 「Supplier Integrity and Self-Discipline Commitment Letter」
A total of 24 suppliers will be audited in 2023, including 2 on-site audits
Government Agency
Integrity management
Risk Managemen
compliance with laws
Official reply to government agency’s request (immediate)
Update company website and public information observatory information (monthly, quarterly, yearly)
Questionnaires and interviews (irregular)
Accept evaluation by government agencies (annually)
Participate in government agency-related activities (irregularly)
Provide relevant reports or responses regularly in accordance with government regulations and requirements
